Selling Policy – Fitevis

At Fitevis, we are committed to providing high-quality mini travel speakers that offer exceptional sound, portability, and durability for music lovers on the go. To ensure a smooth and transparent shopping experience, we have outlined our selling policy below. Please review these details carefully before making a purchase.

1. Order Processing & Payment

Placing an Order

Ordering from Fitevis is simple and secure. Once you select your preferred mini speaker, proceed to checkout, where you will provide your shipping details and payment information. You will receive an order confirmation email upon successful payment.

Accepted Payment Methods

We accept the following payment methods to ensure a hassle-free transaction:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Other Secure Payment Gateways

All transactions are encrypted and protected to keep your personal and payment details secure.

2. Shipping & Delivery

Shipping Options

We offer fast and reliable shipping across the USA and select international destinations. Our shipping options include:

  • Standard Shipping (5-7 business days)

  • Express Shipping (2-3 business days)

  • International Shipping (Varies by destination)

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order has been shipped.

Shipping Fees

Shipping costs depend on the destination and shipping method chosen at checkout. We also offer free shipping on orders over $50 within the USA.

Delivery Delays

While we strive to deliver on time, delays may occur due to weather conditions, carrier issues, or customs clearance for international orders. Please contact us if your order is delayed beyond the expected delivery timeframe.

3. Returns & Refunds

Return Policy

Your satisfaction is our priority. If you are not 100% happy with your purchase, you may return it within 30 days of delivery under the following conditions:

  • The item must be unused, in its original packaging, and in resellable condition.

  • A proof of purchase (order confirmation or receipt) is required.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds & Replacements

Once your return is received and inspected, we will process a refund or replacement within 5-7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items

  • Gift cards

  • Items purchased on final sale or clearance

  • Used or damaged products due to mishandling

4. Warranty & Product Guarantee

All Fitevis mini speakers come with a one-year limited warranty covering manufacturing defects. This warranty does not cover damage caused by:

  • Accidental drops, water damage, or improper use

  • Unauthorized repairs or modifications

  • Normal wear and tear

To claim a warranty, contact our support team with your order details and proof of purchase.

5. Customer Support & Contact Information

At Fitevis, we value our customers and strive to provide excellent service. If you have any questions regarding our selling policy, order status, or product details, please reach out to us:

Address: 9309 JEWEL LAKE RD, ANCHORAGE, AK 99502-1561, USA
Phone: (570) 601-4874
Email: info@fitevis.xyz
Website: https://fitevis.xyz

Our customer support team is available Monday to Friday, 9 AM – 6 PM (PST).

6. Changes to Our Selling Policy

We reserve the right to update our selling policy as needed to improve customer service and align with industry standards. Any modifications will be published on our website, and it is your responsibility to review updates before making a purchase.

At Fitevis, we are dedicated to bringing you the best portable audio experience while ensuring a smooth and worry-free shopping process. Thank you for choosing us for your travel-friendly mini speaker needs!